Effective date: January 27, 2026
At Kuma Plumbing & Drain, LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, https://kumaplumbingdrain.com/, contact us, or use our plumbing services.
Mobile Opt-in, SMS Consent to Communicate, and phone nmbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
1. Information We Collect
a. Information You Voluntarily Provide
When you request services, submit contact forms, or communicate with us, we may collect:
- Name, mailing address, email address, and telephone number
- Details related to residential or commercial plumbing needs
- Billing information necessary for invoicing, processed securely by third-party providers
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and referring/exit pages
- Date and time of visits
This information is collected using cookies, log files, and similar technologies.
2. How We Use Your Information
We use collected information to:
- Schedule, perform, and invoice plumbing services
- Communicate regarding appointments and inquiries
- Improve website functionality and user experience
- Analyze website traffic and usage trends
- Protect against fraud and unauthorized access
- Comply with legal obligations
3. How We Share Your Information
We do not sell personal information. We may share information with:
- Service providers that assist with website hosting, analytics, scheduling, or payment processing
- Legal authorities when required by law
4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic. You may disable cookies in your browser settings, though some features may not function properly.
5. Behavioral Advertising
We may use browsing information to provide service-related communications. You may opt out of targeted advertising through applicable platform settings.
6. Do Not Track
Some web browsers offer a “Do Not Track” (DNT) setting that lets users signal a preference not to be tracked while browsing.
At this time, our website does not respond differently to Do Not Track signals. We continue to collect basic website usage information, such as cookies and analytics data, to help our site function properly and improve user experience.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Data Rights
You may request access to, correction of, or deletion of your personal information by contacting [email protected].
10. Children’s Privacy
Our website and services are not intended for children. Under Florida law, individuals under the age of 18 generally lack the legal capacity to enter into binding service contracts. Kuma Plumbing & Drain, LLC does not knowingly collect personal information from minors.
If personal information from a minor is collected inadvertently, we will promptly delete such information. Parents or guardians may request review or deletion by contacting [email protected].
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
12. Contact Us
Kuma Plumbing & Drain, LLC
Phone: 813-724-0380
Email: [email protected]